Privacy Policy

Effective Date: July 20, 2025

At CureMD (“we”, “our”, or “us”), your privacy matters. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health information when you visit https://www.curemd.ca (the “Website”) or engage with our services.

We are committed to handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws such as PHIPA (Ontario), HIA (Alberta), or PIPA (British Columbia), as applicable.

What We Collect

We may collect the following types of information:

Personal Information

• Your name
• Email address
• Phone number
• Preferred location or clinic
• Any personal details provided via our contact or appointment forms

Health Information (if submitted)

• Reason for visit or inquiry
• Health-related questions or concerns
• Any other details voluntarily submitted for care coordination

Technical Information

• IP address
• Browser type
• Pages visited
• Referring website
• Session duration

We do not knowingly collect personal information from individuals under the age of 13 without parental consent.

How We Collect It

We collect information when you:

• Submit a form through our Website
• Contact us by phone or email
• Visit and browse our Website (through cookies or analytics tools)

How We Use Your Information

Your information may be used to:

• Respond to enquiries or appointment requests
• Help coordinate care or services
• Improve our Website and online experience
• Communicate important updates or service details
• Comply with legal obligations

We only collect what is necessary and limit access to authorised personnel.

Consent

By using the Website or providing personal information, you consent to our collection, use, and disclosure of your information as outlined here. You may withdraw your consent at any time, subject to legal or contractual restrictions.

Sharing Your Information

We do not sell or rent your personal data.

We may disclose information:

• To healthcare professionals or service providers directly involved in your care
• To third-party vendors assisting with website hosting, booking systems, or communications (with appropriate safeguards)
• When required by law or regulation (e.g. court order, public health)
• If needed to protect the safety, rights, or property of our organisation or others

Data Security

We take steps to protect your personal information through:

• Encryption
• Secure servers and firewalls
• Staff training on privacy protocols
• Regular security reviews and updates

That said, no online system is 100% secure. You use the Website at your own risk.

Cookies and Analytics

We use cookies and third-party tools like Google Analytics to understand visitor behaviour and improve performance. These tools may collect anonymous information about your browsing activity.

You can disable cookies in your browser settings, though this may impact your experience.

Access and Corrections

You have the right to access the personal information we hold about you and request corrections if inaccurate. To make a request, please contact us using the details below.

Retention

We retain personal information only for as long as necessary to fulfil its purpose or meet legal requirements. When no longer needed, we securely dispose of or anonymise it.

External Links

Our Website may link to external websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing any personal data.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date. Your continued use of the Website indicates your acceptance of any updates.

Contact Us

If you have any questions about these Terms and Conditions or our services, please get in touch:

CureMD

Email: healthandbeauty@curemd.ca
Phone: 780.986.8831
Website: https://www.curemd.ca